Public Safety
Recording Solutions For Mission Critical Communications
Are you responsible for managing your community 911 call center or public safety agency? If so, you understand the importance of accurate and reliable communication in emergency situations. That’s where our recording solutions come in.
We offer state-of-the-art mission critical call recording systems designed specifically for the needs of 911 and public safety agencies. Our system captures every word and nuance of every call, providing a clear and complete record of each incident.
Our recording systems are easy to use and integrate seamlessly with your existing systems and infrastructure. They are also scalable, so you can easily add more lines as your agency grows. In addition to recording calls, our system also offers real-time transcriptions and translations, making it easy for dispatchers and first responders to access important information quickly.
Don’t let poor communication compromise the safety of your community. Upgrade to our 911 call logger and public safety recording solutions today.
Contact us for more information or to schedule a demo.
Industries We Work With
Public Safety
Utilities & Energy
Transportation
Air Traffic Control
Corporate Security
Healthcare & EMD
Government & Defence
Fire & Rescue
Industries We Work With
Public Safety
Utilities & Energy
Transportation
Air Traffic Control
Corporate Security
Healthcare & EMD
Government & Defence
Fire & Rescue
Industries We
Work With
Transport
Air Traffic Control
Corporate Security
Healthcare & EMD
Government & Defence
Fire & Rescue
Industries We Work With
Public Safety
Utilities & Energy
Transportation
Air Traffic Control
Corporate Security
Healthcare & EMD
Government & Defence
Fire & Rescue
Featured Product
Eventide’s NexLog DX-Series is a range of IP-based communication recording solutions designed specifically for mission critical call recording, and 24/7 operation in various environments, including dispatch, air traffic management, and emergency call centers. These recording systems are trusted for their reliability, with over 7,000 systems deployed worldwide.
In mission critical communications, the ability to consistently and accurately record conversations is of the utmost importance. The NexLog DX-Series 911 logging recorder is built to meet these needs with its robust design and functionality. Whether you are in a high-stress, fast-paced environment or working in a more relaxed setting, the NexLog DX-Series is a reliable choice for your mission critical call recording needs.
Cross Platform Support
NexLog DX-Series Recording Solutions provide an advanced HTML5 browser-based interface for use on Windows, Linux and Mac computers, as well as on Android and iOS tablets and phones.
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Eventide’s MediaWorks DX is a secure recording management software accessible through a web browser. It offers a range of capabilities, including flexible search, multiple-call replay, graphical timeline with pan/zoom, variable-speed replay, incident management tabs, audio redaction, voice annotation, audio waveforms, talking time/date, call protection, and burning of calls or incidents to CD/DVD/Blu-Ray. Users can also export or email incidents, live monitor, and instantly recall recordings.
Supervisors can use Eventide’s optional Quality Factor DX call evaluation software module to evaluate and score call-handling quality efficiently. The software allows for the quick entry and maintenance of evaluation questions, answer banks, and skills, and call evaluation forms can be created through a simple drag-and-drop process. The evaluation questions and forms can be easily adapted to suit special incidents or changing requirements. Quality Factor DX generates reports that help supervisors measure call handling quality and track performance.
NexLog DX-Series recording solutions offer a highly-flexible Reporting Engine DX option pre-loaded with standard reports, or custom reports can be easily built. The software automatically delivers reports to users at designated times, days, and intervals. The NexLog Reporting Engine provides supervisors and directors with actionable information when needed, increasing their awareness and potentially changing the outcomes of critical situations.
Eventide’s Screen Capture is a popular option for customers looking to enhance operational excellence and improve situational awareness. The company’s NexLog DX-Series recording solution can capture all activity on up to six display screens connected to each PC. This is especially useful when organizations must provide evidence of what happened during a particular time or event. When AVL or RMS screens are captured, users can later review where critical resources were located during an incident.
911 Dispatch Recording
The NexLog DX-Series recording solution from Eventide is specifically designed for high-reliability voice recording and archival storage in 911 dispatch centers. NexLog DX-Series is more than just 911 recording software. These recording systems prioritize security and ease of use. They are built with redundant power supplies, hard disk arrays, and a Linux operating system to ensure maximum uptime. In addition, two independent NexLog DX-Series devices can be connected in parallel for a fully redundant recording of all communication activities.
Eventide also offers direct IP recording interfaces for a wide range of dispatch consoles and systems, including:
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Motorola MCC7500
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ZETRON: MAX Dispatch, ACOM-NOVUS, DCS-5020
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AVTEC Scout Dispatch
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Catalyst IP|Console
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CTI RadioPro Dispatch
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Telex IP Dispatch
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Harris SwitchPlusIP Command Center
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Omnitronics
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InterTalk
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CSS Mindshare
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SmartPTT
These systems for public safety make it easy to integrate the NexLog DX-Series recording solution into your existing dispatch setup, allowing you to take advantage of its advanced features and reliability. Whether you are looking to improve your recording capabilities or need a dependable solution for archiving communication activities, the NexLog DX-Series is built with public safety and 911 call recording in mind.
P25 Radio Recording
Eventide offers direct IP interfaces for a variety of popular P25 radio systems, including:
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Motorola ASTRO 25
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L3Harris VIDA P25
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L3Harris/Tait P25 Trunked (ISSI)
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EF Johnson ATLAS P25
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Other P25 Trunked Systems (ISSI)
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P25 Conventional networks
This allows users to record and archive calls and metadata reliably. These mission critical call recording systems are designed to provide immediate access to recordings for replay, instant recall, incident reconstruction, and export. Whether you need to review a specific communication or reconstruct an entire incident, this 911 logging recorder for P25 radio makes it easy to access and analyze recorded data.
Telephone recording
The Eventide NexLog DX-Series recording solutions are designed to be equipped for recording from a wide range of PBX telephones and telephony circuits, including:
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SIP Trunks
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SIPREC
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T1 and ISDN-PRI trunks
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E1 and ISDN-30 Trunks
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Analog Lines & Trunks (2-wire and 4-wire)
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CAMA Trunks
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VoIP Call Taking Positions (via IP or analog)
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TDM Call Taking Positions (via analog)
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VoIP and SIP Administrative telephones
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Digital Administrative telephones
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Analog Administrative telephones
This makes integrating these recording systems into your existing telephone setup easy, allowing you to take advantage of their advanced features and capabilities.
If you need 911 call recording, the NexLog DX-Series is the easy choice. These recording systems are designed for reliability and ease of use, making it simple to access and review recorded data as needed. Whether you are using SIP Trunks or another type of telephony circuit, the NexLog DX-Series is a versatile and reliable solution for your telephone recording needs.
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